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Full payment must be received before we will process an order.
On placing an order you will receive an automated email. In the event that we
have made an error (for example as to the price or description of an item) we will
notify you by email and ask if you wish to proceed or receive a full refund. Our
automated email shall not constitute an acceptance of an order. Orders shall be
deemed accepted when items have been shipped. If we are unable to supply an
item we will notify you and will refund you the cost of that item. If it is part of a set
we will ask you whether you still wish to have the other item of the set.
Although we regularly check our stock levels, so that all items shown on the site
should be in stock and available for next day processing, we cannot guarantee
that any particular item is in stock.
All special offers, sales and promotions are subject to availability and only while
supplies last. Sales, promotions and special offers do not operate in conjunction
with other sales, promotions or offers.
On placing an order you will receive an automated email. In the event that we
have made an error (for example as to the price or description of an item) we will
notify you by email and ask if you wish to proceed or receive a full refund. Our
automated email shall not constitute an acceptance of an order. Orders shall be
deemed accepted when items have been shipped. If we are unable to supply an
item we will notify you and will refund you the cost of that item. If it is part of a set
we will ask you whether you still wish to have the other item of the set.
Although we regularly check our stock levels, so that all items shown on the site
should be in stock and available for next day processing, we cannot guarantee
that any particular item is in stock.
All special offers, sales and promotions are subject to availability and only while
supplies last. Sales, promotions and special offers do not operate in conjunction
with other sales, promotions or offers.
| Customer Information |
You may contact Nickii's Boutique.com Customer Service six days a week between
the hours of 9am - 6pm EST. We strive to reply to all messages left outside of our
regular customer service hours within 24 hours.
Nickii's Boutique.com
P. O. Box 61256
North Charleston, SC 29419
Phone: 877-NICKIIS
Fax: 843-793-1085
email: info@nickiisboutique.com
the hours of 9am - 6pm EST. We strive to reply to all messages left outside of our
regular customer service hours within 24 hours.
Nickii's Boutique.com
P. O. Box 61256
North Charleston, SC 29419
Phone: 877-NICKIIS
Fax: 843-793-1085
email: info@nickiisboutique.com
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Customers will find all related service information for Nickii's Boutique.com
including our policies, terms and condition as well as how to care for your lingerie,
and how to select your correct size. You may use the Index links below to quickly
find the information you need, or you may simply browse the entire page to learn
about all the services provided by Nickii's Boutique.com. Thank you.
including our policies, terms and condition as well as how to care for your lingerie,
and how to select your correct size. You may use the Index links below to quickly
find the information you need, or you may simply browse the entire page to learn
about all the services provided by Nickii's Boutique.com. Thank you.
| Customer Service Index |
| Contact Information |
| Secure Shopping |
You can shop online at www.NickiisBoutique.com with confidence.
Nickii's Boutique.com is just as concerned about credit card fraud as our
customers are concerned about fraudulent and questionable businesses online.
Therefore, to protect our customers, we have teamed with PayPal, a leading
payment gateway since 1996, to offer safe and secure credit card transactions for
our customers.
The PayPal Payment Gateway manages the complex routing of sensitive customer
information through the credit card and electronic check processing networks.
The company adheres to strict industry standards for payment processing,
including:
128-bit Secure Sockets Layer (SSL) technology for secure Internet Protocol (IP)
transactions.
Industry leading encryption hardware and software methods and security protocols
to protect customer information.
Compliance with the Payment Card Industry (PCI) Data Security Standard.
Nickii's Boutique.com is just as concerned about credit card fraud as our
customers are concerned about fraudulent and questionable businesses online.
Therefore, to protect our customers, we have teamed with PayPal, a leading
payment gateway since 1996, to offer safe and secure credit card transactions for
our customers.
The PayPal Payment Gateway manages the complex routing of sensitive customer
information through the credit card and electronic check processing networks.
The company adheres to strict industry standards for payment processing,
including:
128-bit Secure Sockets Layer (SSL) technology for secure Internet Protocol (IP)
transactions.
Industry leading encryption hardware and software methods and security protocols
to protect customer information.
Compliance with the Payment Card Industry (PCI) Data Security Standard.
You may place your order by phone or fax at the following numbers:
Phone: 877-NICKIIS
Email: allaine@nickiisboutique.com
We require the following information:
(1) the item number
(2) quantity
(3) size
(4) color
(5) billing party's name, address, phone and email
(6) credit card information (visa or master card accepted), including: credit card
type, number, expiration date, name on card and 3-digit security code on the back
of the credit card in the signature box.
(7) ship to party's name and address
Phone: 877-NICKIIS
Email: allaine@nickiisboutique.com
We require the following information:
(1) the item number
(2) quantity
(3) size
(4) color
(5) billing party's name, address, phone and email
(6) credit card information (visa or master card accepted), including: credit card
type, number, expiration date, name on card and 3-digit security code on the back
of the credit card in the signature box.
(7) ship to party's name and address
| Order By Phone/Email |
| Shipping Information |
Delivery
Most orders are processed and shipped within 48 hours. Depending upon the
delivery service selected, domestic shipments may take 1-4 days to be delivered
from the United States Postal Service. Freight time for international shipments
may take 4-14 days depending upon location.
The above referenced delivery times are not a guarantee but are a strong
reference. Nickii's Boutique.com will provide you with the best online customer
service possible. If at anytime you would like personal assistance, you may call us
877-NICKIIS.
Shipping and Handling
Domestic Shipments:
Nickii's Boutique.com utilizes a simple flat rate shipping method of $4.95 for
domestic shipments. Shipping time, once delivered to the post office, is
approximately 2-5 days.
International Shipments:
We offer two methods of shipping for International shipments.
Customers may choose a flat shipping rate of $23 for Canadian shipments.
Please note, this shipping method is not guaranteed nor does it provide accurate
tracking information. Shipping time, once delivered to the post office, is
approximately 6-15 days.
If items are back-ordered, the total shipping and handling charges will be
allocated proportionally and charged as the merchandise is shipped. All
back-ordered items ship out via standard delivery service.
Domestic shipments include delivery confirmation, which the customer agrees is
acceptable determination of shipment delivery and receipt by customer.
Payment Options
We accept Visa, MasterCard, American Express and Discover. Your credit card
will be charged when your order is placed. Our credit card transactions are
always secure using the latest encryption technology. For those who are
uncomfortable using their credit card via the internet, you may contact us at
877-NICKIIS to place your order, or simply email your order to
allaine@nickiisboutique.com. No shipment will be sent until the credit card
information is confirmed accurate.
Privacy Policy
Protecting your personal information is important to us. We promise never to sell,
lend, give out, or otherwise publish your personal information to any third party
without your consent.
Most orders are processed and shipped within 48 hours. Depending upon the
delivery service selected, domestic shipments may take 1-4 days to be delivered
from the United States Postal Service. Freight time for international shipments
may take 4-14 days depending upon location.
The above referenced delivery times are not a guarantee but are a strong
reference. Nickii's Boutique.com will provide you with the best online customer
service possible. If at anytime you would like personal assistance, you may call us
877-NICKIIS.
Shipping and Handling
Domestic Shipments:
Nickii's Boutique.com utilizes a simple flat rate shipping method of $4.95 for
domestic shipments. Shipping time, once delivered to the post office, is
approximately 2-5 days.
International Shipments:
We offer two methods of shipping for International shipments.
Customers may choose a flat shipping rate of $23 for Canadian shipments.
Please note, this shipping method is not guaranteed nor does it provide accurate
tracking information. Shipping time, once delivered to the post office, is
approximately 6-15 days.
If items are back-ordered, the total shipping and handling charges will be
allocated proportionally and charged as the merchandise is shipped. All
back-ordered items ship out via standard delivery service.
Domestic shipments include delivery confirmation, which the customer agrees is
acceptable determination of shipment delivery and receipt by customer.
Payment Options
We accept Visa, MasterCard, American Express and Discover. Your credit card
will be charged when your order is placed. Our credit card transactions are
always secure using the latest encryption technology. For those who are
uncomfortable using their credit card via the internet, you may contact us at
877-NICKIIS to place your order, or simply email your order to
allaine@nickiisboutique.com. No shipment will be sent until the credit card
information is confirmed accurate.
Privacy Policy
Protecting your personal information is important to us. We promise never to sell,
lend, give out, or otherwise publish your personal information to any third party
without your consent.
Customers may track their order status, including it's fulfillment status, notes
regarding the order and tracking information. To track your order, please select
Check Order Status.
Please note, once orders have been shipped, they may be tracked by visiting
www.usps.com and entering the tracking number provided within the order's notes
as well as sent to each customer via email upon shipping.
regarding the order and tracking information. To track your order, please select
Check Order Status.
Please note, once orders have been shipped, they may be tracked by visiting
www.usps.com and entering the tracking number provided within the order's notes
as well as sent to each customer via email upon shipping.
| Track Order Status |
| Return Policy |
Nickii’s Boutique.com wants you to be delighted with your purchase. If you are not,
we will accept return of an item for refund or exchange if returned within 10 days
from receipt, provided it is unworn, undamaged, with its original packaging, and
with tags still attached. You must pay the return postage, however. Orders may
be cancelled within 10 days for full refund but goods which have already been
shipped must be returned to us, at your cost.
we will accept return of an item for refund or exchange if returned within 10 days
from receipt, provided it is unworn, undamaged, with its original packaging, and
with tags still attached. You must pay the return postage, however. Orders may
be cancelled within 10 days for full refund but goods which have already been
shipped must be returned to us, at your cost.
| Ordering Information |
Complaints
We would encourage our customers to communicate with us at any time where it
is felt that our customer service has not been satisfactory, so that we are able to
improve our service to you.
Any correspondence entered into with our customers is generally made within 24
hours, but in all events would be no longer than 5 working days.
We will endeavour to offer satisfactory explanations to resolve your dispute and to
agree an acceptable period of time within which we are able to keep you informed
of the progress of your query or dispute.
In the event of a dispute, please contact us either in writing at the address given
in the Contact Us section, or by email to annie@nickiisboutique.com
completing the details below:
1. Name, Address, Order Number (if possible), Items purchased.
2. The nature of your problem or dispute.
3. Your contact details: email address / Daytime Phone No/ Evening Phone No.
We would encourage our customers to communicate with us at any time where it
is felt that our customer service has not been satisfactory, so that we are able to
improve our service to you.
Any correspondence entered into with our customers is generally made within 24
hours, but in all events would be no longer than 5 working days.
We will endeavour to offer satisfactory explanations to resolve your dispute and to
agree an acceptable period of time within which we are able to keep you informed
of the progress of your query or dispute.
In the event of a dispute, please contact us either in writing at the address given
in the Contact Us section, or by email to annie@nickiisboutique.com
completing the details below:
1. Name, Address, Order Number (if possible), Items purchased.
2. The nature of your problem or dispute.
3. Your contact details: email address / Daytime Phone No/ Evening Phone No.
| Dispute Resolution |
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Nickii's Boutique.com - the premier source for fine lounge wear, sleepwear & underwear. Call 1.877.NICKIIS
Nickii's Boutique.com is a division of Jones Dunson, LLC.
Nickii's Boutique.com is a division of Jones Dunson, LLC.
2008 Nickii's Boutique.com All rights preserved.